The Challenge: The Gap in Digital Use

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a smooth rollout. However, complexity, ongoing changes, and no clear support often result in a "productivity gap":

• Staff Uncertainty: Employees have trouble to use new SAP interfaces or complete advanced transactions, leading to frustration and increased use on support teams.


• Process Deviation: Users ignore standard SAP processes, which results in data quality issues, policy breaches, and wasted time.

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• Lost Learning: Traditional training is ineffective over time, leaving staff unsupported when they face real-time tasks.


• Low ROI: The entire capability of the SAP system is not realised, as most users access only a limited portion of its features.

The Solution: Contextual Support with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, closes the usage barrier. It overlays your SAP systems to deliver context-sensitive assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every employee, regardless of technical skill, can complete tasks efficiently from the outset.